Shipping Policy

We value each and every single customer and customer satisfaction is always our top priority. We are trying our best to speed up the process, making your package arrive as soon as possible. Your patience will be highly appreciated. Thanks for your understanding.

 

1. WHICH COUNTRIES CAN BE DELIVERED?

Currently, we offer local UK free Delivery. And we do Not ship to Po Boxes or APO.

2. SHIPPING TIME & COSTS

Due to the nature of the item, ground shipping will be the only option：

 

In-stock orders typically ship within 3 business days. 

3. ORDER CANCELLATION:

An order may be canceled up until the item is shipped out. For shipped orders, if you do not need it anymore, please contact us to arrange a return.  Check our Return Policy Email: Global-Service@niu.com

4. TRACKING PACKAGE:

An email with tracking number will be sent to your email once the order has been shipped.

With the tracking number provided, You can check the tracking number through the Carrier’s website for your order delivery time. Or you can also here.

5. DELIVERY TIME:

The delivery time will depend on your delivery location. You can check the tracking number through the Carrier’s website for your order delivery time. Please note that your tracking information may not be available through the system for up to 72 hours from the time the order is placed.

6. OTHER SHIPPING PROBLEMS:

If you have any problem about shipping, you can email us at Global-Service@niu.com